Event management has transformed thanks to the power of artificial intelligence. AI-driven platforms are enhancing various aspects of event planning, from venue selection and ticketing to attendee engagement and post-event analysis. AI can analyze vast amounts of data to predict attendee preferences, generating more successful events. Moreover, cha… Read More

The event industry is on the cusp of a transformation fueled by artificial intelligence (AI). From automating logistics to personalizing attendee experiences, AI has the potential to revolutionize how we host and attend events. Picture AI-powered chatbots offering instant support to attendees, proposing relevant sessions, and even facilitati… Read More

In today's rapidly evolving business landscape, customers demand immediate support. To thrive, businesses must offer a robust customer service strategy that is available 24/7. A effective 24/7 support system improves customer retention and strengthens brand credibility. It facilitates businesses to handle customer inquiries proactively, reducing p… Read More

Malaysia has emerged as a leading player in the global Business Process Outsourcing (BPO) industry. Driven by a talented workforce, robust infrastructure, and competitive operating costs, Malaysian BPO companies are actively striving to optimize operations and deliver high-quality services to clients worldwide. One of the core focuses for these co… Read More